Refund Policy
1. Digital Products
We offer a satisfaction guarantee on our digital products (including HTML templates, Next.js templates, React templates, WordPress themes, plugins, and Figma templates). If you find that the product does not meet our quality and standard expectations, please contact us within 30 days of your purchase. We will review your claim and, if it is deemed valid, process a full refund.
2. Custom Development Services
For custom development services and bespoke solutions, we strive to meet your specifications and standards. If you are not satisfied with the quality of the delivered work, please notify us within 30 days of completion. We will work with you to resolve any issues and, if necessary, provide a refund if the work does not meet the agreed-upon quality and standards.
3. Subscription Services
For subscription-based services, you can cancel your subscription at any time. If you find that the service does not meet our quality and standards, please contact us within 30 days of your first billing cycle. We will review your claim and, if valid, issue a refund for the remaining unused portion of your subscription.
4. Requesting a Refund
To request a refund, please contact us at support@webato.net within 30 days of your purchase or service completion. Provide your order number and a detailed explanation of the issue. Our team will review your request and respond within 3-5 business days.
5. Changes to Our Refund Policy
We reserve the right to update or modify our refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.
6. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@webato.net.